WebSpellChecker LLC (“WebSpellChecker”, "we", or "us") uses certain subprocessors to assist it in provision of the WebSpellChecker Services (“Services”) as described in our Terms of Service and Privacy Policy

What is a Subprocessor?

A subprocessor is a third party data processor engaged by us who has or potentially will have access to or process Customer Data (which may contain Personal Data). We engage different types of subprocessors to perform various functions as explained in the tables below. 

Due Diligence

We undertake to use a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed subprocessors that will or may have access to or process Customer Data. We are also monitoring the ongoing compliance work of our providers and adjusting our own processes to make the most of any additional privacy options available.

Subprocessors

The following is an up-to-date list of the names, purposes of subprocessing and locations of WebSpellChecker's subprocessors. This list will be kept up to date with any changes to our subprocessors.

You can sign up to receive email notifications about any changes made to this list. 


Entity NamePurposeScope and Type of DataCountry(ies)Data Protection Safeguards
Amazon Web Services, Inc.Amazon Web Services (AWS) – Platform Hosting & Infrastructure.Service Data including Personal Data related to the provisions of the ServicesUnited States; US East (N. Virginia)EU-U.S. and Swiss-U.S. Privacy Shield Frameworks
Google Inc.

G Suite (Gmail, Drive, Docs, Sheets, Hangouts) – Emailing; Customer Support

  • First and Last Name
  • Contact information: email address, phone number
  • Position
  • Documents
  • Email content
United StatesEU-U.S. and Swiss-U.S. Privacy Shield Frameworks
Google Analytics
Salesforce.com, Inc.Salesforce Sales Cloud – Customer Relationship Management (CRM) for marketing, lead generation, sales, customer service and business analytics.
  • First and Last Name
  • Contact information: email address, phone number
  • Position & Company
United StatesEU-U.S. and Swiss-U.S. Privacy Shield Frameworks
Atlassian PTY Ltd
  • Jira Software – Task and Bug Tracking Tool;
  • Confluence – Documentation and Guidelines.
  • First and Last Name
  • Contact information: email address, phone number
  • Documents
  • Support tickets content
United States; Ireland

EU-U.S. Privacy Shield Framework

Atlassian Privacy Policy

FreshWorks Inc.FreskDesk – Support Management Tool and Customer Services
  • First and Last Name
  • Contact information: email address, phone number
  • Support tickets content
United States; EU

Freshworks Terms of Service

FreshWorks Data Processing Addendum

GitHub Inc.GitHub – Source Code Management; Version Control; Bug Tracking; Features Requests
  • User & Custom Dictionaries files
United StatesEU-U.S. Privacy Shield Framework
The Rocket Science Group LLC d/b/a MailChimpMailChimp – Email Marketing, Newlettes, Updates and other notifications related to the Services and WebSpellChecker Products.
  • First and Last Name
  • Contact information: email address
United StatesEU-U.S. and Swiss-U.S. Privacy Shield Frameworks
Zoom Video Communications, Inc.Zoom – Customer Support Services (Screen-sharing calls)
  • First and Last Name
  • Contact information: email address
United States; The NetherlandsEU-U.S. and Swiss-U.S. Privacy Shield Frameworks
Slack Technologies, Inc.Slack – Customer Support Services; Internal Team Messager
  • First and Last Name
  • Contact information: email address
United StatesEU-U.S. and Swiss-U.S. Privacy Shield Frameworks
Microsoft Corporation, Skype Communications US CorporationSkype – Customer Support Services (Communication, Calls, Screen-sharing)
  • First and Last Name
  • Contact information: email address; phone address
  • Location (if specified)
  • Skype ID (nick name)
United StatesEU-U.S. and Swiss-U.S. Privacy Shield Frameworks
PayPal Holdings, Inc.PayPal – Processing Online Payments (Credit Cards, PayPal)

The information about the payment transaction:

  • First and Last Name
  • Contact information: email address; phone address
  • Billing Address
  • Details About Transaction 
United States; EstoniaPrivacy Policy for PayPal Services
Avangate Inc.Avangate – Processing Online Payments (Credit Cards, etc.)

The information about the payment transaction:

  • First and Last Name
  • Contact information: email address; phone address
  • Company & Billing Address
  • Details About Transaction
The NetherlandsEU-U.S. and Swiss-U.S. Privacy Shield Frameworks

tawk.to inc.

Tawk.to – Live Chat provider for Customer Support Services.
  • First and Last Name
  • Contact information: email address, phone number
  • Live Chat Transcript
United Statestawk.to Privacy Policy

If you have any questions or would like more information about the Subprocessors listed above, please send us a note at privacy@webspellchecker.net. Further, if you desire to submit an objection to any of the Subprocessors listed above, please submit the objection to privacy@webspellchecker.net


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